Ready to Transform Your Customer Experience?

Join the brands that rely on CHAMPSCX for people-powered, AI-supported support solutions

Why Choose Us?

Hybrid AI + Human Agents

We combine the power of AI with the empathy and adaptability of human agents to deliver smarter, faster, and more personalized support. Our hybrid model ensures your customers get the best of both worlds — automation where it counts, and a human touch where it matters most.

Scalable & Secure Solutions

Our operations are built to grow with you, offering seamless scalability across teams, channels, and regions. With enterprise-grade data security and compliance at our core, we protect your brand and your customers every step of the way.

Industry-Specific Expertise

From e-commerce to fintech, our teams are trained in your industry’s unique challenges and expectations. This deep knowledge helps us deliver faster onboarding, higher efficiency, and more relevant customer experiences from day one.

Flexible Pricing & Models

We offer modular service models and pricing options that adapt to your business needs and seasonal demands. Whether you need a full-service solution or specialized support, we build a plan that fits your goals — and your budget.

Trusted by innovative companies

our Service Promise

Your Success Story Could Be Next

Work With CHAMPS In 5 Simple Steps

Define Your Needs

CHAMPS listens and understands your unique business requirements.

Discover The Right Match

We help you find the most suitable services and solutions for your goals.

Build & Onboard Your Team

Your CHAMPS team is assembled, trained, and fully onboarded.

Launch Together

We align and launch the project in sync with your team.

Grow Together

We continuously support your growth and long-term success.

Our Service Model: Built Around YOU

Flexible Scaling for Every Scenario

From a few days during Black Friday to long-term peak seasons — we can provide the right number of talents, for any duration, whenever you need them.

Customer Obsession, Always

Whether you’re managing sudden volume spikes or operational transitions, our team helps you maintain business continuity while staying true to your customer promise.

Aligned With Growth, Not Just Support

Our work drives revenue, not just resolution. We deliver proactive, brand-aligned experiences that contribute to retention, loyalty, and upsell opportunities.

Sustainable by Design

Our remote-first model reduces your carbon footprint. No commutes, no office space, no extra hardware — just seamless support that’s greener by default.

Everything You Need to Know Before Partnering With Us

What industries do you serve?

We work with companies across a wide range of industries, including e-commerce, telecommunications, finance, SaaS, and travel. Our teams are trained in the unique needs and regulations of each sector.

How quickly can we start working with CHAMPSCX?

Depending on the project scope, we can onboard new clients and ramp up operations within a few days to a few weeks. We’re flexible and can adapt to urgent timelines.

What sets CHAMPSCX apart from other CX providers?

We offer a unique hybrid model of AI and human agents, industry-specific talent, and scalable, secure solutions tailored to your business needs — all while maintaining a strong cultural and linguistic alignment with your brand.

How do you prepare your talent before assigning them to projects?

Every agent undergoes project-specific training, including brand immersion, tool onboarding, and soft skill development. Ongoing coaching ensures quality stays high post-launch.

You are a potential client? Get in contact with us

Arrange a free call from our experts to learn more about how Champs can help you transform your business!

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Learn about how Champs can solve your customer services issues
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