About Us
At CHAMPS, we believe every customer interaction shapes your brand’s future. We bring together technology, strategy, and people to help companies deliver meaningful experiences at every touchpoint.
At CHAMPS, we bring together flexible teams
and smart tools to create
better customer moments, effortlessly.
Where we started
Where we're going
At CHAMPS, We're
CHAMPS Products
Our innovative CX platform offers efficient, multilingual customer engagement tools designed to enhance brand loyalty and satisfaction.
CHAMPS Services
We provide expert BPO solutions focused on improving customer experience and driving business growth worldwide.
Company Profile
With over 35 CX professionals and our international leadership team, CHAMPS represents a global perspective. CHAMPS offers leading brands access to
skilled professionals, breaking down borders with customer support experts fluent in over 13 languages. Our journey began as a start-up in Turkey and is now growing into a global platform with a vision to seamlessly connect businesses with exceptional talent from around the globe. Our objective is to seamlessly enrich the customer experience journey for our clients and help them grow their business while providing upmost freedom and flexibility to our freelancers.
Boldness
CHAMPS takes notable, effective, and occasionally uncommon actions to ensure our company, product, and service have a direct impact. To us, being bold means thinking outside the box and balancing bravery with a results-driven mentality. Our teams focus specifically on high-impact work and are encouraged to speak out against groupthink during a team project.
Customer Obsession
Customer obsession means Champs is completely and totally dedicated to our clients and talent. We are proactive and consistent in our communication with our clients and talent, and dedicate above-average resources to developing and improving products and services. Our objective is outstanding customer satisfaction via outstanding services.
Ethics & Sustainability
Champs has strong and sustainable principles that guide our decisions and actions. Champs will never betray the idea of doing what is right. This includes making respectful, moral decisions about our relations with our employees, clients, talent, shareholders, and suppliers. Champs is committed to fair wages, strong ESG standards, legal compliance, and long-term stakeholder benefit.
Excellence
Champs is dedicated to consistently striving for excellence by raising internal standards and aiming to outperform competitors at every turn. Our focus on operating at the highest industry standard holds every individual accountable for doing their best work. Champs has also installed rigorous QA and R&D protocols and follows all international standards for quality control to ensure continuous customer success.
Transparency
Champs prides itself on its integrity, openness and honesty toward employees, clients, talent, and stakeholders and shareholders alike. We follow these commitments in our daily operations internally and externally, and make them a top priority in all our communications. Internally, Champs values transparency and keeps employees informed to sustain long-term success.
Accountability
Champs acknowledges and owns up to the responsibility we have to our employees, clients, talent, community, industry, and shareholders. We correct mistakes that may occur and admit when we’re wrong. We are seeing every task and every project through until it is done – and is done well!
