We are dedicated to revolutionizing THE FUTURE Of WORK by empowering global talent to deliver exceptional customer service anytime, anywhere.

In 2020, BPO industry expert Mahir Tüzün launched CHAMPS in Istanbul with the idea of providing a platform destined to lead the revolution in customer service.

Company Profile

With over 35 CX professionals and our international leadership team, CHAMPS represents a global perspective.
CHAMPS offers leading brands access to skilled professionals, breaking down borders with customer support experts fluent in over 13 languages.

Our journey began as a start-up in Turkey and is now growing into a global platform with a vision to seamlessly connect businesses with exceptional talent from around the globe. Our objective is to seamlessly enrich the customer experience journey for our clients and help them grow their business while providing upmost freedom and flexibility to our freelancers.

Values

Awards

ECCCSA 2023

Customer Experience Awards Finalist “Most Effective Improvement Initiative (People & Customers)

Golden Palm Tree

Turkish Call Center Awards 2023

Meet Our Team!

Cüneyt Erpolat Chief Growth Officer
Ex CEO Turkey-Germany-UK at Alibaba.com, founder, longstanding expertise in direct and channel sales, IT & telecoms, business development and international trade.
Doğa Müren International Business Development Director
Over 15 years in Business Development and Marketing Management experience in leading Global Customer Services Outsourcing Service Providers.
Göktuğ Okan Oğuz Chief Product Officer
Over 20 years experience in eCommerce, marketing and consultancy in digital transformation, digital marketing and business development, ex-CMO Monster Notebook, founder
Mahir Tüzün CEO, Founder
Over 20 years experience in Management and Operations in domestic and international Call Center and BPO markets, serial founder.
Mesut Kanberoğlu Domestic Operations Director
Experienced in the fields of Telecommunications, E-commerce, and Media. Over 17 years of experience in Workforce, Customer Management, and Sales Operations Leadership.
Özgül Özbakır Duman Chief Human Resources Officer
Over 18 years of senior management experience in the Human Resources field of leading domestic and foreign BPO companies.
Seden Çağpar Platform Operations Director
Over 30 years in Customer Relations Management, Data Mining, Telephone Sales and Human Resources
Sibel Erensoy Eskin Chief Commercial Officer
Operations Management, Business Development and Customer Relations Management in leading BPO companies for 20 years.
Susan Vural Tiryaki International Operations Director
Over 20 years experience in the German Call center business including global corporates such as Amazon, ebay and Deutsche Bahn
Uygur Akkaş Chief Sales Officer
Over 20 years in Operations and Customer Relationship Management, Business Development, Sales & Marketing in leading BPO leading companies

Advisory Board

Aslıhan Tan Management Coach
Senior Market Professional, Founder of Metis, EX CEO of Teleperformance Turkey with longstanding experience in inbound/outbound call center, technical support, customer interaction & data analytics.
Dr. Göhkan Sungun Finance
CFO, Yupana Inc. Over 25 years international experience in financial and risk management, controlling and auditing, certified in CPA, CIA, CRMA, CCSA, CICP, KGK-BD and SMMM
Regina Koerner Marketing
CEO at professional-podcasts.com, Ex-Head of Global MarComms Roland Berger / Kearney / Bertelsmann Stiftung More than 20 years experience in branding & positioning, PR and media relations
Umut Ozkal
Umut Ozkal Strategy
CEO at Arvato SCM Longstanding experience in logistics and supply chain industries, business planning and operations management.
Soner Gedik Strategy
Executive Director & CEO, Dogan Holding Over 30 years with Dogan Holding, including IPO, corporate financing and strategy. Previous CFO and Vice Chairman, Hürriyet Media