Customer Services provided by CHAMPS
With our corporate clients serving customers around the globe, we help grow business and increase customer satisfaction with thousands of our CHAMPERS based around the world and fluent in over 13 languages.
Services
Inbound CX
Outbound CX
Data CX
Social CX
Shopper CX
Recruitment workflow with the idea of providing a platform destined to lead the revolution in customer service.
Recruitment workflow
Application
Talent apply via our platform and provide all necessary CV information online, including their experience with your brand
Assessment
Our team of HR experts analyzes qualifications and conducts a personal assessment of each candidate
Learning Management
We provide and evaluate online training sessions via IDEALearning or your own training materials until talent is job-ready.
CX Excellence
Champs Pioneers provide your customers with the best customer experience imaginable!
The Gig Economy is here to stay
Did you Know?
Countless studies support the notion that within this decade, we will see a massive shift from office work into what is being called the gig economy.
That means that more than half of the US and European workforce may prefer working from home or another chosen destination rather than going to the office every day, or even part-time.
We at Champs believe that means being prepared for this massive shift might be an essential move for all businesses.
We are here to help you design your own gig economy strategy while providing you with access to our global talent pool of highly motivated and compassionate Champers.
To join, you don’t need to change your business model. Just get in touch!
CHAMPS Corporate Bundles for clients
Basic Bundle
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Talent Pool
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100.000 Voice channels (In-/Outbound) per minute
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15.000 Writen channels (Email, Chat, Whatsapp, SM) / per case
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5 Cloud / per head
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Teramind remote monitoring
Business Bundle
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Talent Pool
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100.000 Voice channels (In-/Outbound) per minute
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Writen channels (Email, Chat, Whatsapp, SM) / per case
Enterprise Bundle
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Talent Pool
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100.000 Voice channels (In-/Outbound) per minute
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E-learning platform
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100.000 Voice channels (In-/Outbound) per minute
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600.000 Writen channels (Email, Chat, Whatsapp, SM) / per case
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100 Cloud / per head
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Teramind remote monitoring
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Azure VDI
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Teramind DLP
