Why ChampsCX The Right Choice
ISO 45001 – Occupational Health and Safety Management
System
ISO 14001 – Environmental Management System
ISO 10002 – Customer Satisfaction Management System
ISO 9001 – Quality Management System
ISO 27001 – Information Security Management System
ISO 31000 – Risk Management System
SOC 2 Type II – Trust Services Criteria (in progress)
Dear Dropbox Team,
On behalf of everyone at ChampsCX, I am delighted to extend a warm welcome ahead of your upcoming visit to our Izmir Innovation Campus. We are truly honored to host you and share how our partnership can empower Dropbox’s customer experience operations for the future.
At ChampsCX, our vision is clear: Empowering the Flexible Enterprise.
We believe that operational agility, scalability, and trust are the foundation of exceptional customer experiences, and these principles guide everything we do.
For us, this partnership is more than business: it’s a priority. Dropbox represents a relationship we value at the highest level, and we are committed to ensuring your success through every stage of our collaboration.
During your visit, you will see firsthand how we combine:
- The Right Team, The Right Way: A multilingual, pre-screened talent network aligned with Dropbox’s culture and remote-first philosophy.
- Operational Reliability: Governance and KPI assurance from Day One, ensuring performance starts green and stays green.
- Technology & Infrastructure: Secure, scalable, and AI-powered systems designed for speed, precision, and compliance.
- Culture & Engagement: A people-first approach that drives retention, performance, and customer satisfaction.
Our hybrid delivery model which anchored by our Izmir campus and complemented by global remote flexibility; ensures Dropbox can scale confidently without compromising quality or security. From AI-driven talent matching to omnichannel capabilities and SOC2-ready operations, we are prepared to deliver speed, scalability, and excellence at every stage of our partnership.
We look forward to welcoming you soon and demonstrating how ChampsCX can help Dropbox achieve its mission of delivering exceptional customer experiences worldwide.
Warm regards,
Mahir Tüzün
CEO, ChampsCX
Partnering For Growth:
Access to diverse expertise across multiple markets and specializations
Engaged professionals delivering excellence every day
Immediate scalability to meet growing demands
Including strong English, German, Dutch, French capabilities for European markets
Company Values
Boldness
Think big, act brave, drive impact.
Customer Obsession
Commit fully, serve proactively, deliver success.
Ethics & Sustainability
Choose integrity, act responsibly, protect tomorrow.
Excellence
Raise the bar, surpass the rest, master quality.
Transparency
Speak openly, act honestly, build trust.
Accountability
Own it, fix it, do it right.
Meet our TEAM!
Where Partnership Comes To life
This is where our teams align, decisions are made and partnerships grow
– This is where we work together.
- Our İzmir Work Innovation Campus is the physical home of our partnership: a space designed for collaboration, transparency, and real operations.
- Here, we don’t talk about models. We show how things work — together.
Whether for on-site collaboration or virtual integration, Dropbox gains a physical anchor that guarantees scalability, compliance, and a people-first environment designed for innovation.
Location:
CHAMPS Work Innovation Campus, Atatürk OSB, 10049. Sk.No:6 35620 Çiğli/İzmir
Before You Arrive in İzmir
A few local tips to help you feel comfortable, prepared, and ready to enjoy the city
• Average temperature: 8–15°C
• Light coat or jacket is usually enough, sweaater for evenings
• Occasional rain — waterproof shoes recommended
• Offices and restaurants are well-heated
• Mild and pleasant weather
• Light layers work best
• Evenings can be slightly cool
• A thin jacket for mornings and evenings
• Sunglasses on sunny days
• Great season for walking and outdoor cafés
• Hot and sunny, often above 30°C
• Breathable, light clothing recommended
• Sunglasses and sunscreen are useful
• Air-conditioned offices and meeting rooms
• Warm days, cooler evenings
• Light jacket or cardigan is enough
• Still great weather for outdoor dinners
• Very comfortable for city walks
City Vibe
İzmir is a relaxed coastal city with a strong café culture, walkable neighborhoods, and a friendly social atmosphere. Meetings during the day, sunset by the sea in the evening.
Food & Coffee Culture
From local Aegean cuisine to modern cafés and rooftop restaurants, Izmir offers many options .It’s easy to find places for quick lunches or relaxed team dinners. Vegetarian and healthy menu choices are widely available across the city.
Nature & Views
The city is surrounded by the sea, hills, and historic towns. Short drives connect you to coastal areas, vineyards, and cultural sites. These surroundings add a calm and scenic backdrop to your time in Izmir.
We’re Looking Forward to Welcoming You
We hope this page gives you a small preview of your time with us in Izmir. If you need anything before your visit just let us know.
🕒 Time Zone
UTC +3 — No daylight saving time