Gesner Filoso Named Board Advisor & Creative Chairman of ChampsCX.
ISTANBUL, TURKEY, October 10, 2025 — ChampsCX, one of the fastest-growing flexible workforce platforms for customer experience, today announced the appointment of Gesner Filoso as […]
Tier 1-2-3 Technical Support Models
Tier 1-2-3 Technical Support Models Roles, Responsibilities, and Contributions to Workflow Technical support—regardless of its field, scope, or service—is one of the […]
Customer Service or Customer Experience?
Customer Service or Customer Experience? Here Are the Key Differences Customer service, customer experience, and customer support are terms that sound quite […]
Mistakes That Hinder Success in the Gig Economy and Ways to Fix Them
Mistakes That Hinder Success in the Gig Economy and Ways to Fix Them In recent years, working models have undergone a significant […]
Environmentally Responsible Business Models on the Rise: Bring Your Own Device
Environmentally Responsible Business Models on the Rise: Bring Your Own Device Today’s business world is changing rapidly due to a variety of […]
The Era of Employee Freedom with the Gig Economy
Beyond Flexibility: The Era of Employee Freedom with the Gig Economy Until today, working in traditional call centers has often been defined […]
