CHAMPS takes notable, effective, and occasionally uncommon actions to ensure our company, product, and service have a direct impact. To us, being bold means thinking outside the box and balancing bravery with a results-driven mentality. Our teams focus specifically on high-impact work and are encouraged to speak out against groupthink during a team project.

Customer obsession means Champs is completely and totally dedicated to our clients and talent. We are proactive and consistent in our communication with our clients and talent, and dedicate above-average resources to developing and improving products and services. Our objective is outstanding customer satisfaction via outstanding services. This means Champs is also investing heavily into R&D and technology, building a frontline of customer support reps and account managers, frequently sending out surveys and NPS questionnaires, and allowing for and responding to every customer complaint or comment.

Champs has strong and sustainable principles that guide our decisions and actions. Champs will never betray the idea of doing what is right. This includes making respectful, moral decisions about our relations with our employees, clients, talent, shareholders, and suppliers. Champs is also committed to promoting fair wages and the highest environmental, social, and governance standards, as well as putting guardrails into place to ensure all laws are followed, and always making decisions that will benefit all of Champs’ stakeholders in the long run.

Champs is dedicated to consistently striving for excellence by raising internal standards and aiming to outperform competitors at every turn. Our focus on operating at the highest industry standard holds every individual accountable for doing their best work. Champs has also installed rigorous QA and R&D protocols and follows all international standards for quality control to ensure continuous customer success.

Champs prides itself on its integrity, openness and honesty toward employees, clients, talent, and stakeholders and shareholders alike. We follow these commitments in our daily operations internally and externally, and make them a top priority in all our communications. Internally, this includes being candid about Champs’ performance at all times and keeping employees informed about what changes or adaptations are needed to ensure Champs’ continued outstanding performance and success far into the future. Externally, we provide utmost transparency in all aspects of communications with our clients and talent.

Champs acknowledges and owns up to the responsibility we have to our employees, clients, talent, community, industry, and shareholders. We correct mistakes that may occur and admit when we’re wrong. We are seeing every task and every project through until it is done – and is done well!